Is the filter clogged?
A blocked filter starves the pump of flow, and most tubs shut the heater down when flow drops — it's a safety cut-off doing its job. Pull the cartridge and look at it.
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Hot tub & swim spa service, Fraser Valley
A hot tub holds a fraction of the water a pool does, so it goes off far faster. Drains and deep cleans, refills, balancing, filter work and troubleshooting.
Small water, fast swings
Why tubs go off so much faster than pools
A backyard pool might hold sixty thousand litres. A hot tub holds fifteen hundred, heated to body temperature, with jets aerating it constantly. Every one of those things speeds up how quickly the chemistry moves.
The practical upshot: a tub can't be treated like a small pool. It needs testing more often, and it needs draining periodically no matter how well it's been kept — dissolved solids build up and no amount of chemical fixes that.
- Drain, deep clean and refill
- Filter cleaning, rotation and replacement
- Water balancing and start-up after a fill
- Troubleshooting heating, circulation and jet problems
- Setup and first start-up on a new tub
Before you call
Two things to check first
Not every call needs a visit. If your tub has stopped heating, these two account for a good share of the problem — and both are free to rule out.
Is the water above the intake?
A low level lets the pump draw air. Same result: no flow, no heat, sometimes an error code. Top it up and see whether it comes back.
If both look fine, it's likely a flow or pressure switch, a tripped high-limit, or the element itself — and that needs eyes on it. Call 778-990-4539.
Recent work
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Before
After
Green to clean
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Before
Drained & detailed
Swim spa reset
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Before
After
Deep clean & refill
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Tell Jeff what your water's doing.
Quotes are free, and it's Jeff who picks up.